Exchange Online, Office 365

Exchange Online Administrative Tasks

by Manu

I have started using Exchange Online recently in a good stretch and found as managing the environment doesn’t involves hardware and operating system part (Thnaks Microsoft) and the efforts are involved at other administrative tasks. When I gone through web research on the common adminisrative efforts to manage Office 365’s Exchange Online, found as almost all of the resources are well documented by microsoft. Thus my tasks were much easier to integrate everything at a single page.

Hope this page will be a great resource for Admins who manages Exchange Online through Powershell and ECP

Administrative Tasks

Help Url

Notes
Mailboxes, Resource Mailboxes, Shared Mailboxes, Contacts
New Mailbox http://help.outlook.com/en-US/140/ms.exch.ecp.newmailbox.aspx Create a new Mailbox
Modify Mailbox http://help.outlook.com/en-US/140/ms.exch.ecp.editwlcdmailbox.aspx Modify a mailbox
Delete Mailbox http://help.outlook.com/en-US/140/bb847822.aspx Delete a mailbox
Resource Mailboxes http://help.outlook.com/en-US/140/ms.exch.ecp.newroommailbox.aspx Create Resource mailboxes
Shared Mailbox http://help.outlook.com/en-US/140/ee441202.aspx Create shared mailboxes   to share among multiple users
Mail Users http://help.outlook.com/en-US/140/dd207277.aspx Create mail users of your   on-premises Exchange organization in cloud
External Contacts http://help.outlook.com/en-US/140/ms.exch.ecp.newcontact.aspx Create contacts of people   from outside the organization, show them in GAL
Proxy Addresses http://help.outlook.com/en-US/140/cc511403.aspx Set proxy addresses and   to enable users to receive messages sent to different e-mail addresses.
 Archive Mailbox  http://help.outlook.com/en-US/140/ms.exch.ecp.enablearchivemailbox.aspx How to create a personal archive mailbox for a user
View/Filter Mailbox http://help.outlook.com/en-US/140/dd365126.aspx To view a filtered set of   mailboxes, resource mailboxes in your organization
Message Recipient Limit http://help.outlook.com/en-US/140/dd630704.aspx Set the maximum number of   recipients per message
Recover Deleted E-mails http://help.outlook.com/en-US/140/hh125820.aspx Recovery Emails lost on accidental or malicious deletion
Distribution Groups, Dynamic Distribution Groups
Distribution Groups http://help.outlook.com/en-US/140/ms.exch.ecp.newdistributiongroup.aspx How to create Distribution Groups
Change Distribution Group http://help.outlook.com/en-US/140/ms.exch.ecp.editdistributiongroup.aspx Change the properties of   Distribution Groups
Dynamic Distribution Groups http://help.outlook.com/en-US/140/cc546291.aspx Build Groups based on filters and   conditions you define when you create the group.
Create Dynamic Distribution   Groups Using pre-canned Filters  http://help.outlook.com/en-US/140/dd264649.aspx Use pre-canned filters to create   dynamic distribution groups
Create Dynamic Distribution Groups Using Customized Filters  http://help.outlook.com/en-US/140/dd264647.aspx When you want to use wildcard   matches to define the membership of a Group, use this method
Online Users
Creating Online Users http://help.outlook.com/en-US/140/ms.exch.ecp.csvimportlearnmore.aspx Exchange Control Panel and a   comma separated value (CSV) file can be used to provision large numbers of   new users.
CSV File to Import new Exchange   Online Users  http://help.outlook.com/en-US/140/ee441218.aspx The CSV import file contains the   user details
Mailbox Plans http://help.outlook.com/en-US/140/dd229067.aspx A template with multiple mailbox properties and assigns   default permissions to users. You use mailbox plans to provision mailboxes   for a particular user population with a common default configuration. For example   mailbox plan for contract employees, senior management employees etc. can be   pre-defined
General
Outlook Web App http://help.outlook.com/en-US/140/ee441204.aspx Administrators and help desk can   access users’ account settings to troubleshoot issues; they can’t access the   users’ Inbox or other mail folders.
Outlook Web App Features http://help.outlook.com/en-US/140/gg998774.aspx Administrators can use Outlook   Web App mailbox policies to apply and standardize Outlook Web App settings   for all the users in their organization like preventing opening an attachment   from a public computer etc.
Send a Welcome Message to New   Users http://help.outlook.com/en-US/140/dd630707.aspx Welcome e-mail message   that contains sign-in credentials and any additional information that might   help them get started.
Access Another User’s Account http://help.outlook.com/en-US/140/Ee470596.aspx Administrators and help desk can   access users’ account settings to troubleshoot issues; they can’t access the   users’ Inbox or other mail folders
Mange another User  http://help.outlook.com/en-US/140/Dd919041.aspx Set a user’s Automatic Reply   notice when the user is out etc.
Password Requirements http://help.outlook.com/en-US/140/ms.exch.ecp.newmailbox_password.aspx Set rules and restrictions to   account passwords.
Deployment and Email Migration
Exchange Hybrid Deployment and   Migration with Office 365  http://help.outlook.com/en-US/140/ff633682.aspx How to maintain mailboxes both in your on-premises organization and in the cloud
E-Mail Migration http://help.outlook.com/en-US/140/ms.exch.ecp.emailmigrationstatuslearnmore.aspx Migrate mail from an on-premises messaging system to your   cloud-based organization
Migrate All Mailboxes to the   Cloud http://help.outlook.com/en-US/140/ms.exch.ecp.emailmigrationwizardexchangelearnmore.aspx Use E-mail Migration in   the Exchange Control Panel to migrate all the mailboxes and corresponding   mailbox data from Microsoft Exchange to your cloud-based e-mail organization.
Migrate E-Mail from an IMAP Server to Cloud-based Mailboxes http://help.outlook.com/en-US/140/ms.exch.ecp.emailmigrationwizardimaplearnmore.aspx Use E-mail Migration in the   Exchange Control Panel to migrate the contents of user mailboxes from an IMAP   messaging system to your cloud-based e-mail organization.
Staged Exchange Migration http://help.outlook.com/en-US/140/ff959224.aspx Migrate a subset of your   on-premises mailboxes to the cloud.
Migration Demos http://help.outlook.com/en-US/140/ee923744.aspx Various demonstrations on   Exchange Migration
Configuring, Troubleshooting the Infrastructure
Accepted Domains http://help.outlook.com/en-US/140/cc511399.aspx Create Accepted Domains
Domain name and DNS Records http://onlinehelp.microsoft.com/en-us/Office365-enterprises/ff637595.aspx Manage own domains and DNS   entries.
CNAME Records to Enable Outlook   to Connect http://help.outlook.com/en-US/140/cc950655.aspx How to use CNAME records   to let Outlook clients connect to the cloud-based service by using the   Autodiscover service.
Connect your Desktop to Office 365 http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff637594.aspx This involves installing updates   for your desktop applications from the Office 365 Downloads page, and   then configuring your computer.
SPF Records  http://help.outlook.com/en-US/140/cc188656.aspx You use SPF records to ensure   that destination e-mail systems trust messages sent from your domain.
Video presentations for  Exchange Online Administrators http://help.outlook.com/en-US/140/gg622914.aspx Watch these videos to learn how   to perform common administrative tasks.
DNS issues Troubleshooting  http://help.outlook.com/en-US/140/dd875725.aspx Usage of Microsoft Exchange Remote Connectivity Analyzer (ExRCA), Nslookup etc.
Exchange ActiveSync   Synchronization Problems http://help.outlook.com/en-US/140/ff628688.aspx Troubleshoot sync issues on   Active Sync Mobile devices
PowerShell
Windows PowerShell  http://help.outlook.com/en-US/140/cc546278.aspx How to use Windows PowerShell to administer Exchange Online
Install and Configure Windows   PowerShell  http://help.outlook.com/en-US/140/cc952756.aspx How to install and Configure   Windows PowerShell
Connect Windows PowerShell to the   Service  http://help.outlook.com/en-US/140/cc952755.aspx Connect Windows PowerShell on   your local computer to the cloud-based service to perform tasks in your   cloud-based organization.
Reference on PowerShell Cmdlets   for Exchange Online http://help.outlook.com/en-US/140/dd575549.aspx Reference on PowerShell Cmdlets   for Exchange Online
Roles and Permissions
Administrator Role Groups http://help.outlook.com/en-US/140/ee441216.aspx Role groups make assigning administrative permissions much easy
Role Assignment Policies http://help.outlook.com/en-US/140/ee424427.aspx Part of the role based access control   (RBAC) permissions model.
Role Based Access Control (RBAC) http://help.outlook.com/en-US/140/dd207274.aspx How   to roll out RBAC organization wide?
ActiveSync
Manage ActiveSync policies http://help.outlook.com/en-US/140/ff628699.aspx Manage what devices users can use   to synchronize with Exchange, and manage how those devices synchronize
Manage Access through ActiveSync http://help.outlook.com/en-US/140/ms.exch.ecp.activesyncaccess.aspx This is to control how mobile   devices are connected to Microsoft Exchange
Manage Data Protection  http://help.outlook.com/en-US/140/ff628673.aspx Control ActiveSync devices to increase the security of your   organization’s data like Lock the device with a PIN, Encrypt e-mails etc.
Journaling, Security, Compliances, Auditing, Retention
Journal Rules http://help.outlook.com/en-US/140/ms.exch.ecp.learnmorejournalrules.aspx Journal rules are used to record,   or “journal”, the e-mail messages sent to or from specific   recipients to meet up with organization wide legal, regulatory, and organizational   compliance requirements
Mailbox Litigation Hold (Legal Hold) http://help.outlook.com/en-US/140/ms.exch.ecp.editlitigationhold.aspx When a user’s mailbox is put on litigation hold, the user can   delete items like emails, Calendar items, Tasks etc. from their mailbox but   the items are retained on the servers. Litigation hold also protects the   original version of each mailbox item from modification by the user
Auditing Reports http://help.outlook.com/en-US/140/ms.exch.ecp.auditingreportshomelearnmore.aspx Audit logging is for troubleshoot configuration issues by   tracking specific changes made by administrators and to help you meet   regulatory, compliance, and litigation requirements. Microsoft Exchange   provides two types of audit logging: Administrator audit logging, Mailbox audit logging
Information Rights Management- IRM http://help.outlook.com/en-US/140/gg597271.aspx This is to protect sensitive emails and attachments from information leakage, with the help of transport protection rules. Generally IRM helps you   and your users control who can access, forward, print, or copy sensitive data   within an e-mail.
Retention Policies http://help.outlook.com/en-US/140/gg271153.aspx You may have to retain e-mail messages sent to and from users   in your organization, or you may want to remove e-mail that you aren’t   required to retain as per the organizational policies. Messaging records   management (MRM), the records management technology enables you to control   how long to keep items in users’ mailboxes and define what action to take on   items that has reached a certain age.
Delivery Reports http://help.outlook.com/en-US/140/dd256963.aspx Generate delivery reports for   administrators etc.
Spam Filtering and Message   Hygiene http://help.outlook.com/en-US/140/dd251294.aspx Exchange Online use Forefront   Online Protection for Exchange (FOPE) to combat spam and phishing to set spam   confidence level (SCL) value based on the characteristics of a message, such as   the content, message header etc.
Multi-Mailbox Search http://help.outlook.com/en-US/140/cc511392.aspx Multi-Mailbox Search in the Exchange Control Panel helps to   search the mailboxes in your organization for e-mail and other message types that   contain specific keywords.
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